Xpirient Travel Terms & Conditions
The purchase/payment of any travel services offered by Xpirient constitutes a contractual arrangement between the Traveler (“you”) and Xpirient (“the company”)and represents your acceptance of the Xpirient Travel Terms & Conditions.
Travel Terms & Conditions are accurate at the time of printing and are subject to change prior to booking. You are advised to check on the website prior to booking your vacation.
Non-Refundable Nature of All Xpirient Trips & Events
All Xpirient trips are 100% non-refundable and non-transferable. Should the traveler not be able to attend the trip they have booked they forfeit 100% of the trip costs, including any deposits or payments made toward the trip.
All Xpirient events are 100% non-refundable. Should the event attendee not be able to attend the event they forfeit 100% of the fees they have paid for the event.
Deposits & Payments
If the traveler is taking advantage of an Xpirient Payment Plan to pay for the trip and chooses to cancel the reservation or not attend the trip, the traveler forfeits all monies paid for the trip. The traveler is responsible to fulfill the obligations of the payment plan by paying 100% of the payments, regardless of whether they ultimately participate in the trip. The traveler agrees to continue to be billed for outstanding payments until the trip is paid in full even after canceling a reservation or not showing up for a trip.
Xpirient reserves the right to cancel or reschedule any vacation departure for any reason, including insufficient demand or force majeure. If a vacation is canceled prior to departure, Xpirient is only responsible to refund the amount received for the reservation.
After departure, if the Services included in the vacation cannot be supplied or there are changes in an itinerary for reasons beyond the control of the Company, depending on the circumstance, the Company will take reasonable action to arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of vacation participants, and any resulting savings will be refunded by the Company to vacation participants.
Xpirient reserves the right to accept or reject any person as a vacation participant; to expel any participant from the vacation; to make changes in the itinerary whenever the Company deems it necessary for the comfort, convenience, or safety of the participants; and to cancel a vacation at any time.
The vacation participant agrees that neither the Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier providing services, any insurer or insurance administrator under the Travel Protection plan, or any other person.
Hotels, Accommodations, and Transportation
The hotels listed on the itinerary, website or in the brochure are intended to be used on all departures; however, hotels are not guaranteed. Xpirient reserves the right to substitute other hotels than those listed on the itinerary pages. If a change becomes necessary for any reason, including alternate hotels for additional departures on the same date, or hotel location changes within or outside itinerary cities, the hotel substituted will be of equivalent quality to those shown. No refunds are provided for hotel changes; full cancellation penalties, as noted above, apply.
Room and bed preferences are not guaranteed.
Check-in times vary; Xpirient cannot control or guarantee check-in times.
No responsibility is accepted by Xpirient for loss of or damage to baggage or any of the traveler’s belongings throughout the duration of the vacation.
Prices are subject to change without notice, subject to the guarantees set forth below.
Passports and Visas
It is your responsibility to verify all visa and passport requirements necessary for your vacation. You are responsible for obtaining independently and paying for all visas and entry documents, for meeting all health and other requirements, and for any documents required by the laws, regulations, orders, and/or requirements of the countries you will visit. Xpirient cannot accept liability for any passenger refused entry onto any transport or into any country due to a failure of the passenger to carry correct documentation or adhere to specific entry and exit requirements. All visa information listed on the website, in documents, or in the brochure is for U.S. citizens only. Non-U.S. citizens must consult with appropriate consulates to determine if any visas or other documents are needed.
Travelers Who Need Special Assistance On Tour And/Or Cruises
You must report to Xpirient any disability requiring special attention while on tour at the time the reservation is made. Xpirient will make reasonable attempts to accommodate the special needs of disabled travelers but is not responsible in the event it is unable to do so nor responsible for any denial of services by hotels, restaurants, or other independent suppliers. Xpirient cannot provide individual assistance to a vacation participant for walking, dining, getting on and off coaches other vehicles, or other personal needs. A qualified and physically able companion should accompany travelers who need such assistance. If we are not notified at time of reservation of any disability requiring special attention, Xpirient reserves the right to cancel your booking or terminate your vacation if your special needs or disabilities are not suitable for the vacation, are incompatible with other travelers, or if you are not traveling with a companion who provides all the assistance you require. Xpirient will not refund or cover any costs or expenses incurred for cancellation, booking, or termination of the vacation. Cancellation penalties, as above, apply.
Not all sightseeing stops/sites accommodate wheelchairs, and some locations and sightseeing activities require extensive standing, sitting, or walking—sometimes on unpaved or cobblestone streets. Xpirient will not refund or cover any cost or expense incurred for any missed activities due to a participant’s inability to fully participate with the group. The Americans with Disabilities Act is only applicable within the United States, and facilities for disabled individuals are limited outside its borders.